The Mental Mediator
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Step-by-step Instructions to Access Online Sessions

1. Prior to your scheduled appointment, you will receive an email from SeSolutions LLC. 
2. After you open the email, you will see a link that will take you to the secure patient login area. Here is where you will be taken:
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3. After you successfully login, you will be taken to the main screen, which will show your upcoming appointment. Notice the type of session, which should say “online video”.  ​
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4. Click on the icon next to “online video”. You will be brought to the session details page. At the bottom, you will see a button that says “start video session.” Click on that button to begin your session. Please attempt to log in a couple of minutes prior to your session in case there are any difficulties.
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​5. After you click “start video session”, your connection will be tested. You will see a pop-up screen that looks like this:
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6. Once your connection has been tested and all is well, click on the “continue” button
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7. Once you click on the “continue” button, your video session will begin!

Helping you help yourself!

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